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No-logs policy

A VPN server sees a lot of traffic, so what the provider writes down matters. TVPN does not log your activity, and the little account data we keep is listed plainly below.

What we do not record

TVPN does not keep a record of the websites you visit or the content of your traffic. DNS queries sent through our servers are not logged either.

We also do not store the original IP address you connect from or the time you connected and disconnected. Without those, there is nothing that ties a session on our servers back to you.

  • Websites and apps you use
  • Traffic content
  • DNS queries
  • Your original IP address
  • Connection and disconnection times

What we do keep

To run an account, we keep your email address and a hash of your password, never the password itself. We also keep your payment records and the start and end dates of your plan.

Each plan allows a set number of devices at once, so the server keeps a simple marker for each active connection. The marker is removed when the connection ends and does not include your IP or activity.

Less data from the start

Sign-up asks only for an email and a password. We do not ask for your name or phone number, and we do not send verification or marketing emails.

Payments are made from a prepaid balance that you top up with cryptocurrency through PayGate. There are no card or PayPal details on file with us.

What a no-logs VPN cannot do

A VPN hides your traffic from your network and your internet provider. It does not make you anonymous to services you sign in to. If you log in to an account, that service still knows it is you.

Browser cookies and tracking scripts also work inside the VPN tunnel. Plus and Pro include an ad and tracker blocker that helps with part of this, but your browser settings still matter.

Questions

Has TVPN been audited?

This page describes our policy as it is. We do not claim an external audit. The full details are in the privacy policy.

Do you know which device I used?

We count active connections so the device limit works. That count is not tied to your IP or activity and is cleared when you disconnect.

Why do you keep payment records?

We need them to show your balance and plan period, and to handle refund requests. They do not include what you did while connected.

12-month plans from $58.99

Pay once for 12 months and use servers in 44 countries. No auto renewal, and your first plan can be refunded to balance within 7 days.